Stop comparing things to your home country
To the authors of the two letters 'Modern-day slavery is making me mad' and 'Switch off, chill out and let us shop in peace'.
The one thing they both did was compare this country to their home country. You are not in your home town, you are in a different country with different cultures, rules and lifestyle. Everyone should keep that in mind.
A different culture requires a different kind of interaction etc.
For example, the recent news about a dress code implies that you should not compare what is acceptable in your country with what is acceptable here. Similarly, when it comes to maids or other service personnel in this country, you are not dealing with people from your own country.
I’m always fair to maids and other low-paid workers, but I have never dreamed to interact with them as I would in my home country.
If you want to hire a full-time maid in Dubai, be ready to pay about Dhs 20,000 for the agency, air tickets, immigration and other expenses. The salary (1,500) you are paying her is her net income (she does not have to pay for her accommodation or food) and is higher than, for instance, than what a security guard or a waiter gets here.
A day off is a must, but it can be seen as something indecent for people from this region since a woman must not leave the house and walk around the city on her own. Another important issue is that you cannot talk to service people the way you would in your country. Most maids have come from countries where relations are not ‘employer-employee, but ‘master-slave’.
It is very sad, but most maids won’t take you seriously and won’t appreciate your kindness if you take a very friendly approach. Your friendliness and openness will be seen as your weakness. I always behave and talk in a polite/ respectful manner to personnel, yet I always keep reminding myself to maintain a distance.