Challenged by the wait at Emirates ID office

I just thought I’d write in to express my frustration at a recent trip to get my Emirates ID card.

After struggling to find an office to process my application, I was pleased to be called in for my appointment less than a week later.

With documents in hand, I took my number at the door expecting to wait a while to be seen by somebody who would take my prints and hopefully edge me a little closer to actually getting this card.

I’d been called for my appointment at 5.30pm but expected a long wait.

What I didn’t expect was to see only two of the nine booths that could be used for processing applications in use. Staff seemed to be milling around and I wondered why they couldn’t just sit down and help get the queue down a little. Then, just 10 minutes after I arrived one of the two ladies processing the applications got up and left, leaving all the people in her queue just waiting.

Luckily I was in the queue to see the woman who was still at her desk so I was OK but a lot of women who were there before me were still waiting as I was leaving.

Then, yesterday I received a text saying my card was ready to be collected in Al Ramool post office

which, after investigation I’ve managed to ascertain is in the middle of nowhere. Is this a challenge to

make sure you’re dedicated enough to actually continue living in the Emirates?!

ID girl, Dubai